INFINI BEAUTE, SA, with a share capital of €XXX, whose registered office is at 4 rue Candide Cousin, 62380 Lumbres, registered with the Boulogne sur Mer RCS under number 50776427200013, offers comprehensive online sales services for home furnishings and equipment.

INFINI BEAUTE sells online, via its website https://www.infini-beaute-institut-lumbres.com (hereinafter referred to as «The Site»), products according to the conditions defined on this page.

infini-beaute-institut-lumbres.com is the trade name used by INFINI BEAUTE.

These general terms and conditions of sale and use (hereinafter referred to as the «General Terms and Conditions of Sale and Use»), set out below, exclusively govern the sale by INFINI BEAUTE of our products on the Site. Therefore, you must read them carefully before using the Site.

Any access to or use of the Site implies full and unreserved acceptance of all the General Terms and Conditions of Sale and Use. Should you not wish to accept all or part of these, you are asked to refrain from using the Site.

INFINI BEAUTE reserves the right to modify at any time the terms, conditions and notices of the General Terms and Conditions of Sale and Use and legal notices. These modifications are deemed to be accepted without reservation as soon as you access the Site, after they have been posted online.

INFINI BEAUTE's failure to enforce at any point any of the clauses of the General Terms and Conditions of Sale and Use shall under no circumstances be interpreted as a waiver of its right to enforce any of the said clauses at a later date.

You acknowledge that these General Terms and Conditions of Sale and Use constitute a full and exclusive agreement between you and infini-beaute-institut-lumbres.com regarding your use of the Site.

Terms and Conditions of Sale
The General Terms and Conditions of Sale and Use apply to all orders placed on the Site, regardless of any clauses that may appear on the buyer's documents. They specify the conditions of ordering, payment and shipping by customers on the site. www.infini-beaute-institut-lumbres.com. The General Terms and Conditions of Sale are accessible at any time on the website www.infini-beaute-institut-lumbres.com

When a case is not dealt with by these present terms, the distance selling rules of INFINI BEAUTE’s registered office location shall apply.
In the event that any of these terms and conditions is found to be void or unenforceable due to a change in legislation, regulation, or a definitive court ruling, it shall be deemed unwritten without affecting the validity and enforceability of the remaining provisions.

Furthermore, the version applicable to the Customer's purchase is the one in force on the website on the date the order is placed.

All courses available on the Site are intended for personal use only. You therefore agree not to sell or resell these courses that you purchase or receive.

INFINI BEAUTE reserves the right to cancel, limit or reduce any offer made in violation of the General Terms and Conditions of Sale and Use.

The Customer, acting as the buyer, acknowledges having the capacity (age, authorisation) to contract and purchase the consumer goods offered on the website.

The Customer declares to have read the General Conditions of Sale and to have accepted them by validating the payment of their order.

1. Orders and offer validity

Customer information on products
A detailed description of the Services and training courses is available for individual viewing on the Website.

The system put in place requires an active approach from you. It complies with the legal requirements for online sales and consumer protection.

The choice and purchase of a training service or course is the sole responsibility of the Client, based on the information provided to them.

The photographs and graphics shown on the Site are intended to illustrate the Products offered for sale. The customer is invited to refer to the description of each Product to know its essential properties and particulars.

1.2 Order Acceptance
INFINI BEAUTE reserves the right to refuse an order if it is for professional use.

In accordance with Articles L.111-1 et seq. and L.121-17 of the Consumer Code, you acknowledge having been able, before the conclusion of the contract, to know the essential characteristics of the Services or training, their price, the accepted payment methods, the delivery times and restrictions, the period, conditions and methods for exercising the right of withdrawal, as well as the cases where this right is excluded (for more information on exercising this right, see below). .

By completing the order form on the Website, paying for your order, and confirming it by clicking the «Confirm and proceed to payment» button, you signify full and complete acceptance of these General Terms and Conditions of Sale and Use. These latter terms shall be solely applicable to the contract thereby concluded.

For all purchases made on our Website, a confirmation email will be sent to you mentioning your order number and its details.

1.3 Limitations
All orders will only be considered after receipt of full payment and will be confirmed by INFINI BEAUTE via email.

INFINI BEAUTE reserves the right to cancel any non-compliant, suspicious, or bad-faith orders, as well as to refuse any order from a customer with whom there is any past or ongoing dispute.

2. Prices and payment terms

2.1 – Pricing
The prices shown are in Euros, inclusive of all taxes (VAT and all other taxes at the rates applicable in mainland France and in force at the time of the order).

These are net prices.

The price shown in the order confirmation is the final price, except in cases of obvious error.

If one or more taxes are created or changed, whether increased or decreased, this change will be reflected in the selling price.

The offers and prices displayed on the Site may be exclusive and differ from sales offers proposed in another distribution network. Product offers are valid as long as they are visible on the site.

When placing an order, Customers are invited to ensure that the price displayed matches the price shown on the current website page. www.infini-beaute-institut-lumbres.com and not on an out-of-date page that they accessed via an internet search in «incognito» mode.

The use of a promotional code is only valid on services or training courses subject to the rules specified by each of them.

2.2 – Payments
The training courses remain the sole property of INFINI BEAUTE

Payments are made by bank card. INFINI BEAUTE uses a secure Payplug payment system provided by La Caisse d’Epargne.

Your bank card will be debited upon confirmation of your order.

The buyer guarantees INFINI BEAUTE that they have the necessary authorisations to use their chosen payment method.
To this end, you guarantee that you are the holder of the bank card to be debited and that the name shown on it is yours.

INFINI BEAUTE reserves the right to suspend any order processing or delivery in the event of non-payment or payment incident (e.g., false bank details, insufficient funds in the customer's account).

A paid invoice detailing the various items of the order will be sent by email.

The data communicated by the Client and registered by the site www.infini-beaute-institut-lumbres.com When placing an order, these constitute proof of the transactions between INFINI BEAUTE and the Customer. The Customer guarantees the accuracy and truthfulness of the data, which must be complete for the order to be valid. After validation of the order by the Customer, a confirmation email will be sent to the Customer to notify them that the order has been successfully registered. The Customer will check that it contains no errors that could occasion a defect or delay in delivery, the cost of which will, in this case, be their responsibility. If this is the case, the Customer is invited to indicate the errors via the contact form.

Payment made directly online is by secure transaction. Payment data is exchanged in encrypted mode using the 128-bit SSL protocol and MD5 signature.

The payment security protocol used is Payplug. It guarantees complete confidentiality of personal information transmitted over the internet. Therefore, information relating to your bank card is not stored on the Site and your payment can only be viewed in encrypted form thanks to the SSL PCI-DSS protocol (confirmed by the appearance of «https» in the displayed URL of your browser), a PCI-DSS level 1 payment provider.

Your bank details are stored on Payplug's servers in encrypted form strictly for the duration necessary for customer relationship management, which in any event shall not exceed three (3) years from your last order.

In accordance with the Data Protection and Liberties Act of 6 January 1978, you have, at any time, the right to access, rectify, and object to all of your personal data by proving your identity in accordance with Article 11 below.

3. Delivery and exchange
INFINI BEAUTE guarantees that the services or training provided have been the subject of all necessary care to ensure their conformity with the description on the Site at the date of the order.

Gift vouchers and training courses are dispatched within an average of 24 to 48 hours. Please note that orders placed on the Website on a Sunday or during centre closure for holidays will be processed upon reopening. Furthermore, orders placed on the Website on a public holiday will also only be processed on the next working day.

INFINI BEAUTE sends gift vouchers and training sessions only by email.

The order is sent to the email address you chose and provided at the time of placing your order. The information stated and recorded during the order is binding. In the event of an error in the recipient's contact details, INFINI BEAUTE cannot be held responsible for the inability to send a gift voucher or training as a result of this error and, in this case, infini-beaute-institut-lumbres.com 

4. Right of withdrawal
In accordance with the provisions of Articles L.121-21 et seq. of the Consumer Code, you have a right of withdrawal which you may exercise within a maximum period of fourteen (14) clear days from the order date. If the customer wishes to start their training immediately, they must waive their right of withdrawal by stating this at the time of the order.

To exercise your right of withdrawal, please send this model form below to the e-mail address jennifer.bastien62@orange.fr

Standard withdrawal form
(Please complete and return this form only if you wish to withdraw from the order)

To INFINI BEAUTE, 4 rue Candide Cousin 62380 Lumbres – jennifer.bastien62@orange.fr:

I hereby notify you of my cancellation of the order for the sale of the property below:

_________________________________

Ordered on : ____________ / received on:______________________

Consumer name:_____________________

Consumer's address: __________________

Date :___________________

Upon receipt of your request, INFINI BEAUTE will contact you using the details provided in the Form to arrange the cancellation.

Refunds (including delivery charges – in accordance with Articles L. 221-24 et seq. of the French Consumer Code) will be issued within fourteen (14) days of the date Infini Beauté is informed of your decision to withdraw. The refund will be made using the payment method used for the purchase.

5. Legal Guarantees

5.1 Compliance
The services and training are subject to the conditions of the legal warranties provided for in Articles L.211-4 to L.211-16 of the Consumer Code. Thus, in accordance with Article L.211-4 of the Consumer Code, INFINI BEAUTE is required to deliver goods to you that comply with the contract and is liable for any non-conformity defects existing at the time of delivery.

5.2 Guarantee against hidden defects
In application of the provisions of Articles 1641 et seq. of the Civil Code, INFINI BEAUTE is bound by the warranty against hidden defects, meaning «hidden defects in the item which render it unfit for the purpose for which it is intended, or which so diminish that use that the buyer would not have purchased it, or would only have paid a lesser price for it, had they known of them».

In the event of an action for legal guarantee of conformity:

In the event of a non-conforming delivery, you have up to twenty-four (24) months from the date of Product delivery to take action. Furthermore, you are exempt from proving the existence of a defect of conformity during the six (6) months following the delivery of the Products.
In the event of a lack of conformity, you may choose between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if that choice results in a cost that is manifestly disproportionate compared to the other option, taking into account the value of the goods or the seriousness of the defect. The seller is then obliged to proceed, unless impossible, with the option not chosen by the buyer.

In the event of the implementation of the warranty against hidden defects:
In accordance with Article 1644 of the Civil Code, you have the choice to return the item and be refunded the price, or to keep the item and have a portion of the price returned to you, as will be determined by experts.
The action resulting from latent defects must be brought by the buyer within a period of two (2) years from the discovery of the defect, in accordance with Article 1648 of the Civil Code.

6. Responsibility
INFINI BEAUTE is committed to taking all necessary care in the implementation of the service offered to you.

The Site provides you with information (photos, texts) for guidance purposes, as is, with all its imperfections, errors, omissions, inaccuracies, and other ambiguities that may exist, and is in no way contractual. Furthermore, this information should be considered at the time it was published online and not at the time the Site is consulted.

INFINI BEAUTE declines all responsibility regarding:
– any interruption, malfunction, or unavailability of access to the Site; ;
– any misuse or misconfiguration of your computer; ;
– all damage of any kind whatsoever, resulting from the fraudulent intrusion of a third party leading to a modification of the information made available on the Site; ;
– any failure due to a force majeure event as defined by Article 1218 of the Civil Code, including, without limitation, catastrophes, strikes, fires, floods, failures or breakdowns of transport or communication equipment, or due to the actions of the client; ;
– any indirect damage such as loss of profits, loss of earnings, loss of data and/or customers, which may result, among other things, from the use of the Site, or conversely, from the impossibility of its use.

7. Personal data protection
Fields marked with an asterisk are required.
Otherwise, the user's request will not be considered.

The user is informed that the creation of their personal account and orders placed on the website result in the collection and processing of personal data concerning them, the use of which is subject to the provisions of Law No. 78-17 of 6 January 1978, relating to information technology, files and liberties, as amended by Law No. 2016-1321 of 7 October 2016 and European Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The user's personal data is collected for the purpose of communication and information exchange with the user, as well as, within the scope of the business relationship, for management, monitoring, order fulfilment, billing management and monitoring, customer account management, customer relations monitoring, sales statistics, prize contests, satisfaction surveys, exercise of rights, as well as for advertising and commercial prospecting and loyalty purposes.

When the processing of personal data is based on consent, the user may withdraw their consent at any time by writing to this address: jennifer.bastien62@orange.fr

The data controller is INFINI BEAUTE, located at 4 rue Candide Cousin 62380 Lumbres

infini-beaute-institut-lumbres.com may use subcontractors.

User data may be transmitted to the branded points of sale. infini-beaute-institut-lumbres.com, to our subcontractors and to our business partners.

The data collected by INFINI BEAUTE for commercial prospecting purposes are kept for a period of three years from their collection or, where applicable, from the last contact with the Prospect.

When an order is placed, INFINI BEAUTE retains the data collected for the entire duration of the contract and until the expiry of the limitation period or the time required to comply with its legal and regulatory obligations.

In accordance with General Data Protection Regulation No. 2016/679 and the Data Protection Act of 6 January 1978 in its latest version, the user has the right to access, rectify, and erase their personal data, the right to restrict processing, the right to object, the right to data portability, and the right to define guidelines on the retention, erasure, and communication of their personal data after their death.
The user can exercise these rights by sending a letter to INFINI BEAUTE, located at 4 rue Candide Cousin, 62380 Lumbres, or by contacting the data protection officer by email at: jennifer.bastien62@orange.fr

The user is informed of the existence of the telephone marketing opt-out list «Bloctel», on which they can register: https://conso.bloctel.fr/.

In the event of a complaint, the user has the right to contact the CNIL.

To find out more about these rights, the user can consult our Personal Data Policy.

8. Intellectual Property
In accordance with the provisions of the Intellectual Property Code, all elements (texts, logos, trademarks, images, sound elements, software, icons, page layout, database, domain names) appearing on the Site are the exclusive property of INFINI BEAUTE or are the subject of an authorisation for use. Any reproduction or representation, total or partial, on any support, of any element appearing on the Site is strictly forbidden, with the exception of a copy for private, individual, personal, non-transmissible and non-commercial use and subject to respect for intellectual property rights and any other property right mentioned. Any transfer or licence of one of the constituent elements of the Site is subject to the prior written authorisation of infini beauté, and any offender will be liable to prosecution.

INFINI BEAUTE declines all responsibility in case of abusive and/or unauthorised use of these elements.

The brands, logos, designs and models appearing on this site are the exclusive property of INFINI BEAUTE. Their disclosure cannot under any circumstances be interpreted as granting a licence or any right to use the said brands and distinctive elements protected by copyright. They may therefore not be used under penalty of infringement.

Any link to the Site is strictly forbidden without the prior agreement of INFINI BEAUTE.

9. Claim
The services and training offered comply with current French legislation. INFINI BEAUTE cannot be held responsible for non-compliance with the legislation of the country where the training is used. It is the client's responsibility to check with local authorities regarding the possibility of using the training they intend to order.

10. Dispute
Any dispute relating to the interpretation and execution of these general terms and conditions of sale shall be subject to French law. In the absence of an amicable resolution, the dispute shall be brought before the Commercial Court of Boulogne sur Mer.

11. Newsletter
You can sign up for the newsletter at infini-beaute-institut-lumbres.com in order to receive information on brand news and events, products.
You can opt out at any time by clicking on the unsubscribe link located at the bottom of each newsletter.