Terms and Conditions of Sale
INFINI BEAUTE, SA with a capital of XXX euros, whose registered office is at 4 rue Candide Cousin 62380 Lumbres, registered with the RCS of Boulogne sur Mer: 50776427200013, offers complete online sales services for home decor and furnishings.
INFINI BEAUTE sells online through its website https://www.infini-beaute-institut-lumbres.com (hereinafter referred to as «The Site»), products under the conditions defined on this page.
infini-beaute-institut-lumbres.com is the trade name used by INFINI BEAUTE.
These General Terms and Conditions of Sale and Use (hereinafter referred to as «General Terms and Conditions of Sale and Use»), set forth below, exclusively govern the sale by INFINI BEAUTE of our products on the Site. Therefore, you must read them carefully before using the Site.
Any access to or use of the Site implies full and unreserved acceptance of all the General Terms and Conditions of Sale and Use. If you do not wish to accept all or part of these terms, you are asked to refrain from using the Site.
INFINI BEAUTE reserves the right to modify its General Terms and Conditions of Sale and Use and legal notices at any time. These modifications are deemed accepted without reservation as soon as you access the Site after they have been published online.
INFINI BEAUTE's failure to enforce any of the terms and conditions of sale and use at any given time shall under no circumstances be interpreted as a waiver of its right to enforce any of said terms and conditions at a later date.
You acknowledge that these Terms and Conditions of Sale and Use constitute a full and exclusive agreement between you and infini-beaute-institut-lumbres.com regarding your use of the Site.
Terms and Conditions of Sale
The General Terms and Conditions of Sale and Use apply to all orders placed on the Site, regardless of any clauses that may appear on the buyer's documents. They specify the conditions for ordering, payment, and shipping by customers on the site. www.infini-beaute-institut-lumbres.com. The General Terms and Conditions of Sale are accessible at any time on the site www.infini-beaute-institut-lumbres.com
When a case is not covered by these terms, the distance selling rules of INFINI BEAUTE's registered office location will apply.
In the event that any of these terms and conditions is found to be null and void due to a change in legislation, regulation, or a final judicial decision, it shall be deemed unwritten, without affecting the validity and compliance of the other provisions.
Furthermore, the version applicable to the Customer's purchase is the one in effect on the website on the date the order is placed.
All training courses available on the Site are intended for personal use only. You therefore agree not to sell or resell these courses that you purchase or receive.
INFINI BEAUTE reserves the right to cancel, limit, or reduce the duration of any [service/offer] made in violation of these General Terms and Conditions of Sale and Use.
The Client, acting as the buyer, acknowledges they have the capacity (age, authorization) to contract for and purchase the consumer goods offered on the site.
The Client declares to have read the General Terms and Conditions of Sale and to have accepted them by validating the payment of their order.
1. Orders and offer validity
1.1 Client Information on Products
A detailed description of the Services and training is available when viewing each one individually on the Site.
The system thus put in place requires your active involvement. It complies with the legal requirements for online sales and consumer protection.
The choice and purchase of a service or training is the sole responsibility of the Client, based on the information provided to them.
The photographs and graphics on the Site are intended to illustrate the Products offered for sale. The customer is invited to refer to the description of each Product to know its essential properties and specific details.
1.2 Order Acceptance
INFINI BEAUTE reserves the right to refuse an order that is intended for professional use.
In accordance with Articles L.111-1 et seq. and L.121-17 of the Consumer Code, you acknowledge that, prior to concluding the contract, you were able to obtain information on the essential characteristics of the Services or training, their price, accepted payment methods, delivery times and restrictions, the timeframe, conditions, and terms for exercising the right of withdrawal, as well as cases where this right cannot be exercised (for more information on exercising this right, see below). .
Your completion of the order form on the Site, payment for your order, and confirmation by clicking the «Confirm and proceed to payment» button constitutes full and entire acceptance of these General Terms and Conditions of Sale and Use. These terms alone will be applicable to the contract thus concluded.
For any purchase on our Site, a confirmation email will be sent to you mentioning your order number and its details.
1.3 Limitations
All orders will only be considered after receipt of full payment and will be confirmed by INFINI BEAUTE via email.
INFINI BEAUTE reserves the right to cancel any non-compliant, suspicious, or bad-faith orders, as well as to refuse any order from a customer with whom there is any past or ongoing dispute.
2. Pricing and Payment Terms
2.1 - Rates
The prices shown are expressed in Euros, inclusive of all taxes (VAT and all other taxes according to the rates applicable in mainland France and in effect at the time of the order).
These are net prices.
The price indicated in the order confirmation is the final price, except in cases of obvious error.
If one or more taxes are created or modified, either upwards or downwards, this change may be reflected in the selling price.
The offers and prices presented on the Site may be exclusive and different from sales offers proposed through other distribution networks. Product offers are valid as long as they are visible on the site.
When placing their order, Customers are invited to ensure that the price corresponds to the price shown on the current page of the website. www.infini-beaute-institut-lumbres.com and not a stale page they accessed via an internet search in «incognito» mode.
The use of a promotional code is valid only on services or training courses for the rules specified by each of them.
2.2 – Payments
The training courses remain the sole property of INFINI BEAUTE
Payments are made by credit card. INFINI BEAUTE uses a secure payment system, Payplug, provided by La Caisse d’Epargne.
Your credit card will be charged upon confirmation of your order.
The buyer guarantees to INFINI BEAUTE that they have any necessary authorizations to use their chosen payment method.
To this end, you guarantee that you are the holder of the bank card to be debited and that the name shown on it is indeed yours.
INFINI BEAUTE reserves the right to suspend any order processing or delivery in the event of non-payment or payment incident (incorrect bank details, insufficient funds in the customer's account, etc.).
A paid invoice detailing the order items will be sent by email.
The data provided by the Client and recorded by the site www.infini-beaute-institut-lumbres.com When placing an order, these constitute proof of the transactions between INFINI BEAUTE and the Client. The Client agrees to the accuracy and truthfulness of the data, which must be complete for the order to be valid. After the order is validated by the Client, a confirmation email will be sent to the Client to notify them that the order has been successfully registered. The Client will check that it does not contain any errors that could cause a delivery defect or delay, the cost of which will, in this case, be their responsibility. If this is the case, the Client is invited to report any errors via the contact form.
Payment made directly online is processed via a secure transaction. Payment data is exchanged in encrypted mode using the 128-bit SSL protocol and MD5 signature.
The payment security protocol used is Payplug. It guarantees complete confidentiality of personal information transmitted over the internet. Thus, information relating to your bank card is not stored on the Site and your payment can only be consulted in encrypted form thanks to the SSL PCI-DSS protocol (confirmed by the appearance of «https» in the displayed URL of your browser), a PCI-DSS level 1 payment service provider.
Your banking data is stored on Payplug's servers in encrypted form only for the duration strictly necessary for customer relationship management, which cannot, in any case, exceed three (3) years from your last order.
In accordance with the French Data Protection Act of January 6, 1978, you have, at any time, the right to access, rectify, and object to all of your personal data by providing proof of your identity as per Article 11 below.
3. Delivery and Exchange
INFINI BEAUTE guarantees that the services or training have been provided with all due care to ensure their compliance with the description on the Website at the date of the order.
Gift certificates and training courses are shipped within an average of 24 to 48 hours. Please note that orders placed on the Site on a Sunday or during the center's closure for holidays will not be processed until reopening. Furthermore, orders placed on the Site on a public holiday will also only be processed on the next business day.
INFINI BEAUTE sends gift certificates, as well as training, only by email.
The order is sent to the email address you chose and provided when placing your order. The information stated and recorded during the order is binding. In case of an error in the recipient's contact details, INFINI BEAUTE cannot be held responsible for the impossibility of sending a gift voucher or training due to this error, and in that case, infini-beaute-institut-lumbres.com
4. Right of withdrawal
In accordance with the provisions of Articles L.121-21 and following of the Consumer Code, you have a right of withdrawal that you can exercise within a maximum period of fourteen (14) clear days from the date of order. If the customer wishes to begin their training immediately, they must waive their right of withdrawal by stating it at the time of the order.
To exercise your right of withdrawal, please send this model form below to the email address jennifer.bastien62@orange.fr
Standard withdrawal form
Please complete and return this form only if you wish to withdraw from the order.
To INFINI BEAUTE, 4 rue Candide Cousin 62380 Lumbres – jennifer.bastien62@orange.fr:
I hereby notify you of my withdrawal from the order for the sale of the property below:
_________________________________
Ordered on : ____________ / received on:______________________
Customer name:_____________________
Consumer's address: __________________
Date: ___________________
Upon receipt of your request, INFINI BEAUTE will contact you at the coordinates provided in the Form to organize the withdrawal.
The refund (including delivery costs – in accordance with articles L. 221-24 et seq. of the French Consumer Code) will be issued within fourteen (14) days from the date Infini Beauté is informed of your decision to withdraw. It will be processed using the payment method used at the time of purchase.
5. Legal Warranties
5.1 Conformity
Services and training are subject to the conditions of the legal guarantees provided in articles L.211-4 to L.211-16 of the French Consumer Code. Therefore, in accordance with article L.211-4 of the French Consumer Code, INFINI BEAUTE is obligated to deliver goods that conform to the contract and is liable for conformity defects existing at the time of delivery.
5.2 Warranty for latent defects
In application of the provisions of Articles 1641 et seq. of the Civil Code, INFINI BEAUTE is bound by the warranty against hidden defects, meaning «hidden defects of the item that render it unfit for the use for which it is intended, or that diminish that use so much that the buyer would not have purchased it, or would have paid only a lesser price, had they known of them.».
In case of a legal guarantee of conformity action:
In case of non-conforming delivery, you have up to twenty-four (24) months from the date of delivery of the Products to take action. Furthermore, you are exempt from providing proof of the existence of the non-conformity defect during the six (6) months following the delivery of the Products.
In case of a lack of conformity, you may choose between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if that choice results in a cost that is manifestly disproportionate compared to the other option, taking into account the value of the goods or the significance of the defect. They are then required to proceed, unless impossible, with the option not chosen by the buyer.
In the event of the implementation of the warranty against hidden defects:
In accordance with Article 1644 of the Civil Code, you have the choice of returning the item and receiving the price back, or keeping the item and receiving a portion of the price back, as determined by experts.
An action resulting from hidden defects must be brought by the buyer within two (2) years from the discovery of the defect, in accordance with Article 1648 of the Civil Code.
6. Responsibility
INFINI BEAUTE is committed to providing all the necessary care for the implementation of the service offered to you.
The Site provides you with information (photos, texts) for informational purposes only, as is, with all their imperfections, errors, omissions, inaccuracies, and other ambiguities that may exist, and are in no way contractual. Furthermore, this information should be considered at the time it was posted, not at the time the Site is consulted.
INFINI BEAUTE disclaims all responsibility concerning:
– any interruption, malfunction, or unavailability of access to the Site; ;
– any misuse or misconfiguration of your computer; ;
– all damages of any kind whatsoever, resulting from the fraudulent intrusion of a third party leading to a modification of the information made available on the Site; ;
– any failure due to a force majeure event as defined by Article 1218 of the Civil Code, including, but not limited to, natural disasters, strikes, fires, floods, failures or breakdowns of transport or communication equipment, or acts of the client; ;
– any indirect damage such as, but not limited to, loss of profits, loss of earnings, loss of data and/or loss of customers, which may result from the use of the Site, or conversely, from the inability to use it.
7. Personal Data Protection
Fields marked with an asterisk are required.
Otherwise, the user's request will not be taken into account.
The user is informed that the creation of their personal account and their order on the website results in the collection and processing of personal data concerning them, the use of which is subject to the provisions of Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, as amended by Law No. 2016-1321 of October 7, 2016, and European Regulation 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
User's personal data is collected for the purpose of communication and information exchange with the user, as well as, within the scope of the business relationship, for management, monitoring, order fulfillment, billing management and monitoring, customer account management, customer relationship monitoring, sales statistics, contests, satisfaction surveys, exercise of rights, as well as for advertising and commercial prospecting, and loyalty purposes.
When the processing of personal data is based on consent, the user may withdraw their consent at any time by writing to this address: jennifer.bastien62@orange.fr
The data controller is INFINI BEAUTE, located at 4 rue Candide Cousin 62380 Lumbres.
infini-beaute-institut-lumbres.com can use subcontractors.
User data may be transmitted to branded points of sale infini-beaute-institut-lumbres.com, to our subcontractors and business partners.
The data collected by INFINI BEAUTE for commercial prospecting purposes is kept for a period of three years from the date of collection or, where applicable, from the last contact with the Prospect.
When an order is placed, INFINI BEAUTE retains the collected data for the entire duration of the contract and until the statute of limitations is met or the time required to comply with its legal and regulatory obligations.
In accordance with General Data Protection Regulation No. 2016/679 and the «Data Protection Act» of January 6, 1978, as amended, the user has the right to access, rectify, and erase personal data concerning them, the right to restrict processing, the right to object, the right to data portability, and the right to define directives concerning the retention, erasure, and communication of their personal data after their death.
The user can exercise these rights by sending a letter to INFINI BEAUTE, located at 4 rue Candide Cousin 62380 Lumbres or by contacting the data protection officer by email at the following address: jennifer.bastien62@orange.fr
The user is informed of the existence of the telephone marketing opposition list «Bloctel,» on which they can register: https://conso.bloctel.fr/.
In the event of a complaint, the user has the right to contact the CNIL.
To learn more about these rights, the user can consult our Personal Data Policy.
8. Intellectual Property
In accordance with the provisions of the Intellectual Property Code, all elements (texts, logos, trademarks, images, sound elements, software, icons, layout, databases, domain names) appearing on the Site are the exclusive property of INFINI BEAUTE or are subject to an authorization for use. Any reproduction or representation, in whole or in part, on any medium, of any element appearing on the Site is strictly prohibited, except for a copy for private, individual, personal, non-transferable, and non-commercial use, and subject to compliance with intellectual property rights and any other property rights mentioned. Any assignment or license of any of the constituent elements of the Site is subject to the prior written authorization of INFINI BEAUTE, and any infringer shall be liable to legal proceedings.
INFINI BEAUTE declines all responsibility in the event of misuse and/or unauthorized use of these elements.
The trademarks, logos, designs, and models appearing on this site are the exclusive property of INFINI BEAUTE. Their disclosure shall in no way be interpreted as granting a license or any right whatsoever to use said trademarks and distinctive elements protected by copyright. They may not therefore be used under penalty of infringement.
Any link to the Site is strictly prohibited without prior agreement from INFINI BEAUTE.
9. Claim
The services and training offered comply with current French legislation. INFINI BEAUTE cannot be held responsible for non-compliance with the legislation of the country where the training is used. It is the client's responsibility to check with local authorities regarding the possibility of using the training they plan to order.
10. Dispute
Any dispute relating to the interpretation and execution of these general terms and conditions of sale shall be subject to French law. In the absence of an amicable resolution, the dispute shall be brought before the Commercial Court of Boulogne sur Mer.
11. Newsletter
You can sign up for the newsletter at infini-beaute-institut-lumbres.com in order to receive information about brand news, events, and products.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of each newsletter.